Who we work with
The Marine Management Organisation (MMO) integrates the interests, responsibilities, aspirations and contributions of all those with a stake in the marine area. This represents an unprecedented opportunity to manage our seas in a sustainable and pragmatic way.
The MMO is dependent on a wide range of delivery partners and stakeholders and we are developing a comprehensive network of relationships to promote coherence, cooperation and communication across the whole marine area. The MMO is committed to developing and maintain effective working relations with these organisations, our delivery partners, to ensure a joined up approach supporting a cost-effective, efficient, transparent and well informed management and regulation of our seas with exceptional customer service.
Building on the successes, corporate memory and best practice of predecessor bodies, we seek to deliver transparency, value for money and exceptional customer service.
In 2012/13, the Marine Management Organisation (MMO) continued to look for more opportunities to gain insight and feedback from stakeholders and customers. We dedicated 65 days to meeting members of the fishing industry, in addition to our regular contact with people through our coastal office engagement. Members of the MMO Board and MMO Executive regularly engage with stakeholders.
The MMO has started an marine licensing industry interchange programme so that we can improve the level of service we provide. The programme includes visiting a range of organisations, delivery partners and devolved administrations to learn more about day-to-day and strategic activities, building awareness of other operating environments and establishing relationships. People employed in relevant industries will be offered the opportunity to carry out similar visits to the MMO as part of the programme.
In addition, we held 3 marine licensing workshops and 12 marine planning events that attracted over 600 people who were able to inform our work in the East and South marine plan areas. We have regular interaction with local stakeholders through our coastal operations. We also hold quarterly stakeholder focus groups to inform our thinking on marine issues and regularly contact customers through customer insight groups, telephone surveys and our annual customer and stakeholder surveys.We invite you to share your views with us by contacting email@example.com or contacting us on 0300 123 1032.
Relationship development with key delivery partners
The MMO works closely with other organisations involved in the marine area to be effective. This includes other regulatory, delivery, enforcement and scientific organisations operating in the seas around England as well as governments, administrations and enforcement authorities in adjacent sea areas.
To support working relations with our key delivery partners, we have established a series of overarching memorandums of understanding (MOUs) that cut across our different working areas. These overarching agreements provide us with a shared vision and a common reference for our relationship with each partner by outlining roles and responsibilities, as well as principles and working arrangements for collaboration across different working areas. Annexes have been developed for some of these MOUs, which provide further detail on joint delivery and collaboration within each work area.
Annual reviews of the MOUs help us monitor how well we are progressing on joint delivery areas and to set clear targets for what we look to achieve together during the coming year. The review ensures accountability and helps us explore opportunities for progressing and improving joint working relations and delivery.
The MMO also has a series of service level agreements (SLAs), MOUs, contracts or other agreements and working arrangements with these and a range of other delivery partners on specific work areas or joint projects.
If you have any questions or would like to find out more about MMO's partnership working please write to firstname.lastname@example.org